Terms of use

What Bonjourville is

Bonjourville is an app made to help people practise French and prepare for TEF Canada and TCF Canada. It is a product of Workaholic Developers, in partnership with Edu Web Consulting.

Bonjourville is not an official test and is not connected to any exam body. It is not affiliated with, approved by or endorsed by TEF, TCF, the CCI Paris Île-de-France, France Éducation international, or Immigration, Refugees and Citizenship Canada (IRCC). The exam names belong to their owners.

No promise of results

Bonjourville helps you practise. It does not guarantee that you will learn. How much you learn depends on your own time and effort.

• We do not promise that you will learn French, or reach any NCLC or CLB level.
• We do not promise that you will pass TEF Canada or TCF Canada, or get any score.
• We do not promise that an immigration application will succeed.
• We take no responsibility for exam results, for immigration outcomes, or for decisions you make based on the levels the app estimates, such as booking an exam.

Estimated levels are a rough guide

The app shows estimated NCLC levels, a readiness percentage and a predicted date. These are rough guides worked out from your practice. They are not an official result, and a real exam result can be a level or more higher or lower.

The tutor is a computer program

The tutor, the corrections, the translations and the scores are produced by artificial intelligence. They are usually helpful but can be wrong. Use your own judgement, and check anything important with a teacher or an official source.

Your account

• You can start as a guest and add an email and password later to keep your progress.
• Keep your password private. You are responsible for what happens in your account.
• You can delete your account at any time in Settings.

Acceptable use

Live conversation costs us money for every minute, so each plan has a limit on live minutes, and free use may be paused on very busy days. Please do not:

• share an account. One account is for one person;
• resell or hire out your account, your plan or your minutes;
• create many accounts to get more free minutes;
• use automatic tools to collect the content, or copy the lessons, stories, pictures or audio for other people;
• try to break, overload or get into parts of the service that are not meant for you;
• insult or abuse the tutor, or use it for anything unlawful or for things that have nothing to do with learning French.

Plans and payment

Paid plans are not open yet.

Bonjourville has a free plan and paid plans. The price is shown before you pay. Payment happens on the website only, not inside the phone or computer apps. We never see or store your card number.

• Outside India, you pay with PayPal. Plus ($14.99 a month) and Pro ($29.99 a month) are monthly subscriptions. They renew automatically each month until you cancel. You can cancel in Settings or in your PayPal account. Cancelling stops future charges, and your plan stays until the end of the month you have paid for.
• In India, you pay with Cashfree (UPI, cards or net banking) in rupees. Plus (₹499) and Pro (₹999) are bought as 30-day passes. A pass does not renew by itself. When it ends, you buy another if you want to continue.
• The Exam Pack ($99 or ₹6,999) is a one-time payment for 90 days. It does not renew.
• Minute packs (100 or 300 live minutes) are one-time payments. The minutes do not expire while your account exists.

All payments are final. We do not give refunds, except in the few cases described in our refund policy. Try the free plan first, so you know what you are buying.

We may change prices, or what a plan includes, for future purchases. A change does not affect time or minutes you have already paid for.

Classes

If you join a teacher's class with a code, that teacher can see your progress, as described in the privacy policy. You can leave a class at any time.

Our content and yours

The lessons, stories, voices, pictures, audio and software belong to Bonjourville or to those who licensed them to us. You may use them for your own learning only. What you say and write in the app stays yours. You allow us to process it so the app can work.

Availability

Bonjourville is provided as it is. We work to keep it running, but we cannot promise it will always be available or free of mistakes. Features can change, pause or end. The service depends on other companies for voice and artificial intelligence, and these can have outages.

Limits on our responsibility

As far as the law allows:

• we are not responsible for losses that come from relying on the app, such as an exam result, an exam fee or an immigration decision;
• the most we owe you for any claim is the amount you paid us in the 12 months before the claim.

Nothing in these terms removes rights that the law gives you and that cannot be removed.

Suspending or closing an account

We may limit, suspend or close an account that breaks these terms, abuses the service, or reverses a payment through a dispute or chargeback instead of writing to us first. If we close an account for these reasons, time and minutes left on it are lost and are not refunded.

Changes to these terms

We may update these terms. If we do, we will update this page and change the date at the top. If you keep using Bonjourville after a change, you accept the new terms.

Contact

Questions about these terms: info@bonjourville.com.